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Nutherm Ireland Limited Last updated: May 2026
Nutherm Ireland Limited is a renewable heating company based in Galway, Ireland. We design, supply, install and service heat pump systems for residential and commercial customers throughout Ireland.
Company address: Unit 35 Glenrock Business Park, Ballybane, Galway Phone: 091-786060 Email: info@nuthermgalway.ie
We are the data controller for the personal information we collect through this website and in the course of doing business with you.
We collect personal information only when you provide it to us directly, or when it is necessary to deliver our services.
When you contact us or book a consultation, we collect:
When we carry out a home visit or install a system, we may also collect:
When you sign a service agreement, we hold records of:
When you visit our website, we collect limited data through cookies and analytics tools (see Cookies section below).
We do not collect sensitive personal data such as financial account information, health data or biometric data.
We only process your personal data where we have a lawful basis to do so under GDPR.
Purpose
Legal basis
Responding to enquiries and booking consultations
Legitimate interests / pre-contractual steps
Carrying out installation and commissioning work
Performance of a contract
Processing SEAI grant applications on your behalf
Performance of a contract / legal obligation
Sending you maintenance reminders and service communications
Legitimate interests
Sending marketing communications
Consent (you can withdraw at any time)
Complying with legal and regulatory requirements
Legal obligation
We do not use your information for automated decision-making or profiling.
We share your data only where necessary and with appropriate safeguards in place.
We do not sell your personal data to third parties. We do not share your data with advertising networks.
If any of our service providers are based outside the European Economic Area, we ensure appropriate safeguards are in place in line with GDPR requirements.
We retain your personal information for as long as necessary to fulfil the purpose it was collected for, and to meet our legal and regulatory obligations.
When data is no longer needed, we delete or anonymise it.
Under GDPR, you have the following rights in relation to your personal data:
Right of access — You can request a copy of the personal data we hold about you.
Right to rectification — You can ask us to correct inaccurate or incomplete information.
Right to erasure — You can ask us to delete your data in certain circumstances.
Right to restrict processing — You can ask us to limit how we use your data while a query is being resolved.
Right to data portability — You can request your data in a structured, commonly used format.
Right to object — You can object to processing based on legitimate interests, including direct marketing.
Right to withdraw consent — Where we rely on your consent (for example, for marketing emails), you can withdraw it at any time without affecting the lawfulness of processing that took place before withdrawal.
To exercise any of these rights, contact us at info@nuthermgalway.ie or by post to the address above. We will respond within one month.
Our website uses cookies to help it function correctly and to understand how visitors use the site.
Essential cookies are required for the website to work and cannot be turned off.
Analytics cookies help us understand how visitors navigate the site so we can improve it. We use this data in aggregate form only and do not identify individual visitors.
Marketing cookies are only placed if you give your consent.
You can manage your cookie preferences at any time using the cookie settings panel on our website, or by adjusting your browser settings. Disabling certain cookies may affect how the site works.
Our website may contain links to third-party websites, including Stiebel Eltron and SEAI. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies directly.
We may update this policy from time to time. When we do, we will update the date at the top of this page. We recommend checking it periodically if you have an ongoing relationship with us.
If you have a concern about how we handle your personal data and we have not been able to resolve it to your satisfaction, you have the right to lodge a complaint with the Data Protection Commission (Ireland):
Website: www.dataprotection.ie Phone: 01 765 0100 Post: 21 Fitzwilliam Square South, Dublin 2, D02 RD28
Questions? Contact us at info@nuthermgalway.ie or call 091-786060.
Get in touch and we will get back to you at earliest convenience.
Ireland's exclusive Stiebel Eltron partner, designing, installing and commissioning renewable heating systems for over 20 years.
© 2026 Nutherm Galway Ltd.
